Returns & Exchanges
At Unik Doors, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit for your home, you can return most products in their original condition within 30 days of delivery.
Initiate Your Return
Contact our customer support team at [email protected] with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
Secure Packaging
Carefully repackage your items in their original packaging, ensuring all hardware, instructions, and protective materials are included to prevent damage during transit.
Dispatch the Item
Affix the provided return label or use a tracked courier service of your choice to send the package back to our main distribution center in the UK.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing